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Frequently asked questions

– 26.6.2025

How do I know if my account is active? What is my username? My password isn’t working, how do I get a new one? Why am I unable to connect to eduroam or owlan? Why are my courses not visible in Moodle? How do I sign in to EXAM? My computer does not work with […]

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Published in categories: English version available, All instructions, Oamk , for Oamk staff, for Oamk students, for the University of Oulu staff, for the University of Oulu students, accessible content, UniOulu
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Password policy

– 23.6.2025

The contents of this instruction: Password requirements AD Password Locking Policies for Entra ID logins Password Locking Policies for AD/LDAP logins Password requirements AD Password length at least 12 characters. Must not contain username or display name. Must contain characters from three different categories: capital letters lower case result peculiars Password expiration time 365 days. […]

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Published in categories: English version available, All instructions, Oamk , for Oamk staff, for Oamk students, for the University of Oulu staff, for the University of Oulu students, accessible content, UniOulu
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Room reservation with Outlook Calendar

– 11.6.2025

You can book rooms for which you have reservation rights through the Outlook calendar. This guide briefly goes through the space reservation for all Outlook versions (New Outlook, Classic Outlook and browser version). The contents of this instruction: Room reservation New Outlook Room reservation Classic Outlook Room reservation browser version Room reservation New Outlook Open […]

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Published in categories: English version available, All instructions, Oamk , for Oamk staff, for Oamk students, for the University of Oulu staff, for the University of Oulu students, accessible content, UniOulu
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Passwordless sign-in (M365)

– 3.4.2025

With the Microsoft Authenticator app, you can log in to the services of the University of Oulu and Oamk with strong authentication without typing a password. Other methods you have previously used are still available to you. Set up passwordless sign-in Use passwordless M365 sign-in If you have not yet started using the Microsoft Authenticator […]

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Published in categories: All instructions, Oamk , for Oamk staff, for Oamk students, for the University of Oulu staff, for the University of Oulu students, UniOulu
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Clearing cache and cookies from your web browser

– 2.4.2025

Cached login information in the browser can often cause issues, especially in the following cases: after changing your password, if you use multiple 365 accounts from different organizations, if you are or have been enrolled in both UO and Oamk. Sometimes, things can go awry for no apparent reason, and clearing the browser’s cache and […]

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Published in categories: English version available, All instructions, Oamk , for Oamk staff, for Oamk students, for the University of Oulu staff, for the University of Oulu students, accessible content, UniOulu
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The 24/7 Campus Card and a student card with access rights gives students access to the Linnanmaa campus – see how to purchase the card

– 2.4.2025

Using the facilities of the Oulu campuses (Linnanmaa and Kontinkangas) outside of campus opening hours requires 24/7 access rights. Outside of campus opening hours, the 24/7 card must be visible. Please note that you must follow the rules and regulations while on campus. As a University of Oulu or Oamk student, you can acquire a […]

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Published in categories: English version available, All instructions, Oamk , for Oamk students, for the University of Oulu students, accessible content, UniOulu
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How do I delete cached email addresses ?

– 27.3.2025

There are two different ways that you can delete the saved/cached versions of email addresses. It is possible to delete these entries individually or delete the whole repository. Delete individually In a new email start typing the address you wish to delete Outlook will pre-empt options underneath Hover over the desired address and click the […]

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Published in categories: English version available, All instructions, Oamk , for Oamk staff, for Oamk students, for the University of Oulu staff, for the University of Oulu students, accessible content, UniOulu
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Software on student workstations (Oamk)

– 27.3.2025

Oamk student workstations are computers maintained by ICT Services and they are either fixed workstations in classes and lobbies, or laptops that can be borrowed from laptop vendors. This page is about computers and laptops software intended for use by Oamk students. The computer classrooms have been meant primarily for teaching use. You may use these workstations within […]

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Published in categories: English version available, All instructions, Oamk , for Oamk staff, for Oamk students, accessible content
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Searching for Teams messages and returning to important messages

– 26.3.2025

Searching for Teams messages and returning to important messages In Teams you can search for messages in any conversation you have participated in. Now that we have been using Teams for a long time, some chat histories may have become quite lengthy. Sometimes there may be a situation where one should be able to return […]

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Published in categories: English version available, All instructions, Oamk , for Oamk staff, for Oamk students, for the University of Oulu staff, for the University of Oulu students, accessible content, UniOulu
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Meeting invitation and reservation of a room on campus

– 26.3.2025

If you want to arrange a meeting between more people and at the same time book a suitable room, make a reservation in your Outlook calendar of O365 service. The facilities reserved for the university are as resources on the O365 service and appear in the room list. This instruction will tell you how to […]

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Published in categories: English version available, All instructions, Oamk , for Oamk staff, for Oamk students, for the University of Oulu staff, for the University of Oulu students, accessible content, UniOulu
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