When using the university’s phone plan for your personal calls and text messages, separate them from work calls and texts using the bill-splitting service. This way, the operator will bill your personal calls and texts directly to you. As a user of the university’s phone plan, you agree to comply with Elisa’s 151 billing service […]

When your employment ends, hand over your phone to the Campus ICT service desk, unless it was acquired through Netox. Phones acquired through Netox should be returned to the Netox service desk at Linnanmaa. Before returning the phone, remove accounts, screen lock, and finally reset the phone to factory settings. If needed, the Campus ICT […]

Before traveling, check what kind of plan your mobile device has; whether it is possible to use the phone or mobile broadband abroad and what the costs will be. You can inquire about this from ICT services (mobiilituki@oulu.fi). Depending on your destination and the duration of your trip, you might consider getting a temporary plan, […]

Employer provides a mobile phone and a carrier plan to an employee when their job duties require it. If the employee works outside campuses and beyond the reach of the Eduroam wireless network, it is recommended to use the internet via the work phone. Contents of this guide: Most devices are procured as service devices; […]

Cached login information in the browser can often cause issues, especially in the following cases: after changing your password, if you use multiple 365 accounts from different organizations, if you are or have been enrolled in both UO and Oamk. Sometimes, things can go awry for no apparent reason, and clearing the browser’s cache and […]

Centralized management is a key part of phone security, manageability, and content protection. For example, through centralized management, screen lock, PIN, or access code can be enforced on the phone. Centralized management: The phone can be remotely locked or wiped if necessary (e.g., theft, loss, etc.). Technical information about the phone (software version, model, serial […]

There are two different ways that you can delete the saved/cached versions of email addresses. It is possible to delete these entries individually or delete the whole repository. Delete individually In a new email start typing the address you wish to delete Outlook will pre-empt options underneath Hover over the desired address and click the […]

Oamk student workstations are computers maintained by ICT Services and they are either fixed workstations in classes and lobbies, or laptops that can be borrowed from laptop vendors. This page is about computers and laptops software intended for use by Oamk students. The computer classrooms have been meant primarily for teaching use. You may use these workstations within […]

Searching for Teams messages and returning to important messages In Teams you can search for messages in any conversation you have participated in. Now that we have been using Teams for a long time, some chat histories may have become quite lengthy. Sometimes there may be a situation where one should be able to return […]

ICT services have stopped selling the IBM SPSS program to students and staff of the University of Oulu; the IBM SPSS activation code is no longer available in the shop.oulu.fi online store. In the future, the IBM SPSS license can only be purchased by a university unit. Students can use the SPSS program through the university’s […]