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How do I know if my account is active? What is my username? My password isn’t working, how do I get a new one? Why am I unable to connect to eduroam or owlan? Why are my courses not visible in Moodle? How do I sign in to EXAM? My computer does not work with […]

The contents of this instruction: Password requirements AD Password Locking Policies for Entra ID logins Password Locking Policies for AD/LDAP logins Password requirements AD Password length at least 12 characters. Must not contain username or display name. Must contain characters from three different categories: capital letters lower case result peculiars Password expiration time 365 days. […]

You can book rooms for which you have reservation rights through the Outlook calendar. This guide briefly goes through the space reservation for all Outlook versions (New Outlook, Classic Outlook and browser version). The contents of this instruction: Room reservation New Outlook Room reservation Classic Outlook Room reservation browser version Room reservation New Outlook Open […]

Microsoft’s Endpoint Privilege Management client is slowly being adopted to be in use on the cloud controlled Windows devices of Oulu universities. This makes installing and running software without an admin account easy and simple. Contents of this guide: Running an application with EPM Uninstalling an application with EPM Something went wrong Running an application […]

When using the university’s phone plan for your personal calls and text messages, separate them from work calls and texts using the bill-splitting service. This way, the operator will bill your personal calls and texts directly to you. As a user of the university’s phone plan, you agree to comply with Elisa’s 151 billing service […]

When your employment ends, hand over your phone to the Campus ICT service desk, unless it was acquired through Netox. Phones acquired through Netox should be returned to the Netox service desk at Linnanmaa. Before returning the phone, remove accounts, screen lock, and finally reset the phone to factory settings. If needed, the Campus ICT […]

Before traveling, check what kind of plan your mobile device has; whether it is possible to use the phone or mobile broadband abroad and what the costs will be. You can inquire about this from ICT services (mobiilituki@oulu.fi). Depending on your destination and the duration of your trip, you might consider getting a temporary plan, […]

Employer provides a mobile phone and a carrier plan to an employee when their job duties require it. If the employee works outside campuses and beyond the reach of the Eduroam wireless network, it is recommended to use the internet via the work phone. Contents of this guide: Most devices are procured as service devices; […]

Cached login information in the browser can often cause issues, especially in the following cases: after changing your password, if you use multiple 365 accounts from different organizations, if you are or have been enrolled in both UO and Oamk. Sometimes, things can go awry for no apparent reason, and clearing the browser’s cache and […]