Once you have ordered and received your university/Oamk phone, set it up as per the instructions below. According the phone, read Android or iPhone instructions: Setting up (iPhone) Setting up (Android) Note! Some phones, such as Nokia, might ask for a domain when connecting to WiFi. The domain is oulu.fi. Your new phone is under […]

University of Oulu and Oamk EXAM (exam.oulu.fi) Contact user support (e-exam@oulu.fi) Students’ EXAM instructions   News University of Oulu: Automatic grade transfer on break on the 2nd and 3rd of June Exam grades will not transfer automatically from EXAM to the University of Oulu Peppi on 2.6.–3.6.2026 due to a Peppi version update. Do not […]

Hello for Business is a feature that has been introduced on the university’s devices with the Windows 11 operating system. This feature allows you sign in to the device using biometric identifiers. In this instruction: Biometric recognition and PIN code Set-up measures Sign in this way when Hello is in use Changing the PIN code […]

The staff computer (Windos or Mac) is a laptop or desktop computer which has been connected to the university’s domain. Maintenance rights of the computer are start-specifically on the Campus ICT support services. In practice, this means that updates for the operating system and basic applications are automatically installed to the workstation at the time […]

You can solve most of the problems related to the username or password yourself using self-services. Did you forget your password or account? Is it time to set a new password? Is your account locked? Can you not log in with your account? Are you unable to login because you don’t receive the MFA verification to […]

The University of Oulu and Oulu University of Applied Sciences require that for business trips outside the EU and EEA countries, a separate travel laptop and travel phone must be rented. Your personal work laptop and phone must be left in the home country.  Due to security reasons, the travel laptop and travel phone will […]

If persons without a university or Oamk user account participate in teaching in a computer classroom, the organiser of the teaching can order so-called light accounts for these persons. A light account can be used to log into the STUDENT domain, Linux servers in student use and the university Tuomi server. The account also includes […]

Sometimes a visitor (for example a visiting lecturer) needs to be able to log in to a computer maintained by ICT Services or use a wireless network (“Owlan“ network on the Oamk campus), or the visitor may need to use other Oamk systems to a limited extent. In these situations, Oamk can order an account for […]

Temporary Ufo user account A person who has no contract in the University of Oulu (UO) or Oulu University of Applied Sciences (Oamk), but has a justified reason to use IT services for the staff, a temporary user account must be applied by her/his unit. This person could be a part-time teacher, a visiting researcher […]

Microsoft Copilot is an AI-driven chat solution available for every staff member and 18-year old student at Oulu universities. Copilot is a versatile support in various study and learning situations. Copilot is based on OpenAI’s GPT-4 language model and Dall-E 3 image model. How to use Copilot chat Copilot chat is available at copilot.microsoft.com. Additionally, […]