Author Archives: Pirjo
Google Workspace for Education
Google Workspace for Education (GWE) has been known in the past under the names G Suite for Education and Google Apps for Education (GAFE). This is a suite of services produced by Google that provides the tools for collaboration work. The service is not available automatically, but as a student or staff member of the university […]
Home computer
The home computer or another device which is not in the control of the ICT Services of the university can be used to deal with the information which is related to the work and is classified as public. The handling of the internal information is allowed at own risk, then the information security protection and […]
Shared storage
Always follow the university’s information processing instructions when saving work files. See also this instruction: Personal file storage locations. When needed, you can encrypt your files, read more: File encryption. The university offers the tools and storage spaces for the handling of the files needed in the work. If you process your own private files or messages, keep them […]
Personal file storage locations
Always follow the university’s information processing instructions when saving work files on hard disk drives, in the network, in cloud services or on external media. See also this instruction: Shared storage. When needed, you can encrypt your files, read more: File encryption. The university offers the tools and storage spaces for the handling of the files […]
Setting up the phone
Once you have ordered and received your university/Oamk phone, set it up as per the instructions below. According the phone, read Android or iPhone instructions: Setting up (iPhone) Setting up (Android) Note! Some phones, such as Nokia, might ask for a domain when connecting to WiFi. The domain is oulu.fi. Your new phone is under […]
Creating an OpenVPN profile (UO)
This guide is intended for University of Oulu students and staff only. Click here for the Oamk guide. Using the OpenVPN Connect client for university remote services requires creating and importing your own personal VPN profile file into the computer’s VPN client. First create a profile file, download it to your computer, and finally import […]
Hello for Business
Hello for Business is a feature that has been introduced on the university’s devices with the Windows 11 operating system. This feature allows you sign in to the device using biometric identifiers. In this instruction: Biometric recognition and PIN code Set-up measures Sign in this way when Hello is in use Changing the PIN code […]
Computer maintenance
The staff computer (Windos or Mac) is a laptop or desktop computer which has been connected to the university’s domain. Maintenance rights of the computer are start-specifically on the Campus ICT support services. In practice, this means that updates for the operating system and basic applications are automatically installed to the workstation at the time […]
IT self-services
You can solve most of the problems related to the username or password yourself using self-services. Did you forget your password or account? Is it time to set a new password? Is your account locked? Can you not log in with your account? Are you unable to login because you don’t receive the MFA verification to […]
IT device service concept
In the university an IT service device concept was introduced in January 2022, under which standardised computers will be acquired as service from now on. The unit using the device pays the purchase price as a service fee over the life circle of the computer. In this instruction: What is the service charge consisting of? […]