The shared ICT services of Oulu universities provide assistance with IT matters. IT support helps you with IT issues related to the services offered by the universities. It’s always a good idea to check if your problem might be due to a planned outage or a temporary disruption that is already being addressed. There might […]

The contents of this instruction: Rules of IT service use In brief Rules of IT Service Use as a whole Usage authorisation User ID Users’ rights and responsibilities Other clauses E-mail rules In brief E-mail rules as a whole E-mail addresses Use of e-mail and e-mail addresses Service provision and administration Other clauses Use of […]

The password of the student and staff user account as well as of a temporary UFO user account must be changed at least once a year. You get the reminder to your e-mail if you have not changed your password during the year. Change the password in the university’s service: https://account.oulu.fi/passwd. If you remember your […]

User account A personal username is your key to the systems and services of University of Oulu (UO) or Oulu University of Applied Sciences (Oamk) during your employment. By receiving the personal account, you also approve Rules of IT Services Use. The contents of this instruction: Account and password New employee Multi-factor authentication MFA Forms of […]

Wireless network is available in all rooms. If there is no separate teacher’s computer in the classroom, the presenter should connect their own laptop to the presentation device (projector or display) using the cable provided in the room. There are no detailed room-specific instructions; instead, apply the relevant parts of these instructions depending on whether […]

This accessibility statement applies to the IT instruction website maintained by the ICT services of Oulu universities (ict.oulu.fi). We have assessed the accessibility within ICT services. This statement was last updated on January 2, 2025. Partial Compliance with Accessibility Requirements We have self-assessed the service’s accessibility. The website was implemented in the summer of 2021. […]

Are you going to be away on vacation or on sick leave? Remember to schedule out-of-office status and messages, this guide will guide you on how to do that in Microsoft Teams. In Teams, open your profile menu and choose Set status message. All the way at the bottom there’s an option to Schedule out […]

Accessibility improves the usability of services for all Accessibility and usability are closely linked: an accessible online service is typically more usable to all users. In other words, accessibility makes the service more convenient to use also for those who do not specifically need accessible services. For users who need accessible services, accessibility can be […]

Zoom is a web conferencing tool where you can e.g. share your screen with other participants. Use Zoom for remote education and guidance, web conferencing and webinars. Basic information about Zoom Our Zoom service provider is CSC. NORDUnet Zoom is used by universities (and research) in the Nordic countries. The service is located on the […]

If the webinar/event is in Finnish and a simultaneous translation in English is provided: See Zoom’s own instructions in English Make sure you have the latest version of the Zoom app. The host of the meeting/webinar will start the interpretation session. Once the interpretation session has started, you will see the interpretation function in the […]