Accessible online services are a pre-requisition for successful digitalisation: when the service is accessible, as many people as possible can take care of their affairs online without outside help. The Act on the Provision of Digital Services obliges public bodies to produce accessible online services. The Act also applies to higher education institutions. If a […]

OneDrive Files On-Demand helps you access all your files in OneDrive without having to download all of them and use storage space on your device. This feature comes with Windows 10 and 11. Keep your computer uptodate with latest security and performance patches and updates for Windows! Please read more about the OneDrive Files On-Demand from the […]

ICT Services is responsible for IT support of Oulu University of Applied Sciences (Oamk). IT support will help you with IT problems related to your studies. If you encounter a problem, e.g. you cannot reach a service, it could be because of scheduled maintenance work. (NB. The regular maintenance window is every Friday from 7 […]

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You can add a printer to a computer, which is maintained by the ICT services and the computer is in the network on campus (either by cable or WiFi) Choose Start (Käynnistä) Start writing  Devices and printers (Laitteet ja tulostimet) until you can choose it from the search results; open it when you see it. […]

When you print files to the printing queue via email,  you cannot help the fact that the colour files will be printed in colour. In case you want to print more affordable black and white prints, you have two options: When you are fetching your print from the Canon printer, use the printers menu options […]

When you install programs to your computer, you might face a situation where you have two versions of the same program: a 32-bit and a 64-bit version. If your operating system is 32-bit, all your other programs have to be 32-bit as well. In a 64-bit operating system, both versions work but typically the 64-bit […]

You need your password when you log in to your e-mail and other services provided for you by the University of Oulu or Oamk. If your password does not work, it does not necessarily mean you have forgotten it: The first thing to do, is to make sure that you do not have Caps Lock […]

Software updates and backups are important! To avoid losing your important files, for example your photos, you should take backups of your files on a regular basis. For backups, you can use e.g. an external USB hard drive, which you connect to your computer only for doing or restoring backups. A removable hard disk, which costs […]

MS Office application are available on all of the Windows computers maintained by the OUAS IT-Services. Also both the students and staff of the OUAS are entitled to install MS Office products on their own computers. The most used applications are MS Word, MS Excel and MS PowerPoint. Microsoft provides thorough guidelines inside the application: […]