Author Archives: Pirjo
Computer maintenance
The staff computer (Windos or Mac) is a laptop or desktop computer which has been connected to the university’s domain. Maintenance rights of the computer are start-specifically on the Campus ICT support services. In practice, this means that updates for the operating system and basic applications are automatically installed to the workstation at the time […]
IT self-services
You can solve most of the problems related to the username or password yourself using self-services. Did you forget your password or account? Is it time to set a new password? Is your account locked? Can you not log in with your account? Are you unable to login because you don’t receive the MFA verification to […]
IT device service concept
In the university an IT service device concept was introduced in January 2022, under which standardised computers will be acquired as service from now on. The unit using the device pays the purchase price as a service fee over the life circle of the computer. In this instruction: What is the service charge consisting of? […]
Travel laptop and mobile phone abroad
ICT Services recommend a separate travel laptop and mobile phone for trips abroad. If your trip abroad lasts more than 2 months, please contact ICT services, in which case we will agree on a case-by-case basis on the use of the laptop and phone. For business trips abroad, the unit can rent a laptop computer for […]
Temporary light account for teaching
If persons without a university or Oamk user account participate in teaching in a computer classroom, the organiser of the teaching can order so-called light accounts for these persons. A light account can be used to log into the STUDENT domain, Linux servers in student use and the university Tuomi server. The account also includes […]
Ufo user account and email address for an external user
Temporary Ufo user account A person who has no contract in the University of Oulu (UO) or Oulu University of Applied Sciences (Oamk), but has a justified reason to use IT services for the staff, a temporary user account must be applied by her/his unit. This person could be a part-time teacher, a visiting researcher […]
Changing your profile photo in M365
It is recommended that you use the same photo in the M365 system as you have on your staff ID card or as a student on your student or 24/7 card. In M365 service everyone can change a profile picture. The new image will be visible in all M365 applications in a few days. Note […]
Student user account and email address
User account At the beginning of your studies, you are granted with a personal student account. It’s your key to systems and services of the University of Oulu, or the Oulu University of Applied Sciences (Oamk) during your studying. By receiving the personal account, you also approve Rules of IT Services Use. These rules are adhered […]
Remote desktop connection to AVD service
The university’s and Oamk’s AVD environment (Azure Virtual Desktop) runs on the Microsoft Azure cloud service. The service consists of virtual servers operated by the university’s and Oamk’s shared ICT Services. The service is primarily intended for use of students, but staff can also access the service. You can use AVD remote desktops without VPN […]