Author Archives: Pirjo
Setting up the phone
Once you have ordered and received your university/Oamk phone, set it up as per the instructions below. According the phone, read Android or iPhone instructions: Setting up (iPhone) Setting up (Android) Note! Some phones, such as Nokia, might ask for a domain when connecting to WiFi. The domain is oulu.fi. Your new phone is under […]
Creating an OpenVPN profile (UO)
This guide is intended for University of Oulu students and staff only. Click here for the Oamk guide. Using the OpenVPN Connect client for university remote services requires creating and importing your own personal VPN profile file into the computer’s VPN client. First create a profile file, download it to your computer, and finally import […]
Hello for Business
Hello for Business is a feature that has been introduced on the university’s devices with the Windows 11 operating system. This feature allows you sign in to the device using biometric identifiers. In this instruction: Biometric recognition and PIN code Set-up measures Sign in this way when Hello is in use Changing the PIN code […]
Computer maintenance
The staff computer (Windos or Mac) is a laptop or desktop computer which has been connected to the university’s domain. Maintenance rights of the computer are start-specifically on the Campus ICT support services. In practice, this means that updates for the operating system and basic applications are automatically installed to the workstation at the time […]
IT self-services
You can solve most of the problems related to the username or password yourself using self-services. Did you forget your password or account? Is it time to set a new password? Is your account locked? Can you not log in with your account? Are you unable to login because you don’t receive the MFA verification to […]
IT device service concept
In the university an IT service device concept was introduced in January 2022, under which standardised computers will be acquired as service from now on. The unit using the device pays the purchase price as a service fee over the life circle of the computer. In this instruction: What is the service charge consisting of? […]
Travel laptop and mobile phone abroad
The University of Oulu and Oulu University of Applied Sciences require that for business trips outside the EU and EEA countries, a separate travel laptop and travel phone must be rented. Your personal work laptop and phone must be left in the home country. Due to security reasons, the travel laptop and travel phone will […]
Temporary light account for teaching
If persons without a university or Oamk user account participate in teaching in a computer classroom, the organiser of the teaching can order so-called light accounts for these persons. A light account can be used to log into the STUDENT domain, Linux servers in student use and the university Tuomi server. The account also includes […]
Ufo user account and email address for an external user
Temporary Ufo user account A person who has no contract in the University of Oulu (UO) or Oulu University of Applied Sciences (Oamk), but has a justified reason to use IT services for the staff, a temporary user account must be applied by her/his unit. This person could be a part-time teacher, a visiting researcher […]