On cloud‑managed Windows devices, the installation and execution of applications that require elevated privileges is primarily carried out using Microsoft Endpoint Privilege Management (EPM). Contents of this guide: Running an application with EPM Uninstalling an application with EPM Something went wrong Running an application with EPM If you come across software or an installer that […]

  NOTE CHANGE FROM 16.10.2025 ON! Termination of the 151 billing service for work phones University of Oulu employees have had the opportunity to connect a private billing service (151 billing service) to mobile phone subscriptions acquired for work use. Our service provider Elisa Oyj has decided to remove this service from its selection as […]

When your employment ends, hand over your phone to the Campus ICT service desk, unless it was acquired through Netox. Phones acquired through Netox should be returned to the Netox service desk at Linnanmaa. Before returning the phone, remove accounts, screen lock, and finally reset the phone to factory settings. If needed, the Campus ICT […]

Before traveling, check what kind of plan your mobile device has; whether it is possible to use the phone or mobile broadband abroad and what the costs will be. You can inquire about this from ICT services (mobiilituki@oulu.fi). When traveling outside the EU/EEA area, a so-called Travel Data Package is automatically activated for your mobile […]

Employer provides a mobile phone and a carrier plan to an employee when their job duties require it. If the employee works outside campuses and beyond the reach of the Eduroam wireless network, it is recommended to use the internet via the work phone. Contents of this guide: Most devices are procured as service devices; […]

Cached login information in the browser can often cause issues, especially in the following cases: after changing your password, if you use multiple 365 accounts from different organizations, if you are or have been enrolled in both UO and Oamk. Sometimes, things can go awry for no apparent reason, and clearing the browser’s cache and […]

Using the facilities of the Oulu campuses (Linnanmaa and Kontinkangas) outside of campus opening hours requires 24/7 access rights. Outside of campus opening hours, the 24/7 card must be visible. Please note that you must follow the rules and regulations while on campus. As a University of Oulu or Oamk student, you can acquire a […]

Centralized management is a key part of phone security, manageability, and content protection. For example, through centralized management, screen lock, PIN, or access code can be enforced on the phone. Centralized management: The phone can be remotely locked or wiped if necessary (e.g., theft, loss, etc.). Technical information about the phone (software version, model, serial […]

There are two different ways that you can delete the saved/cached versions of email addresses. It is possible to delete these entries individually or delete the whole repository. Delete individually In a new email start typing the address you wish to delete Outlook will pre-empt options underneath Hover over the desired address and click the […]

Oamk student workstations are computers maintained by ICT Services and they are either fixed workstations in classes and lobbies, or laptops that can be borrowed from IT Device Vendors. This page is about computers and laptops software intended for use by Oamk students. The computer classrooms have been meant primarily for teaching use. You may use […]