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Electronic examination system (EXAM) Instructions for students

Author: Mikko | Published: 2.1.2025
Keywords: , , , ,

exam.oulu.fi

Log in Oulu EXAM system here

Report form for interruption in an electronic exam

Contact service support

 

 

 

News

New student: watch instructional video about EXAM

If you are not yet familiar with EXAM, we recommend that you practice with a test exam. Also watch TAMK’s  video about performing Electronic exams.

 

Content

  1. Electronic examination rules
  2. Conditions of use for EXAM
  3. System accessibility statement
  4. How to use EXAM
  5. Practice using EXAM
  6. Edit or cancel the reservation
  7. EXAM rooms
  8. By Your Own Device exam (BYOD)
  9. EXAM visit
  10. Software on Oulu EXAM computers
  11. Unobstructed exam station
  12. Extra time and medical necessities
  13. Undisturbed examination room
  14. Problems during exams and technical support
  15. Paper exams
  16. Data privacy notices
  17. System accessibility statement

Electronic examination rules

You commit to following the following rules when you make a reservation for an electronic exam:

  • Do not try to enter the exam room while the door is locked. The door unlocks automatically 5 minutes before the start of your exam and stays unlocked for 35 minutes (or 20 minutes in Oamk Kontinkangas EXAM room).
  • Do not come into the exam room with a friend, unless they also have an exam reservation.
  • You may bring only the following items to your exam station: a photo ID (student card, driver’s license, or identity card) and the key to your storage locker. You may also bring your own pen and eraser if you are taking a paper exam (link to instructions), or if you are using scratch paper provided in the exam room.
    • All other items are prohibited.
      • Leave all other belongings in a storage locker located inside or outside the exam room. You can choose a locker freely.
      • Examples of prohibited items: mobile phone, smartwatch, pencil case, personal papers, water bottle, snacks, coat, bag.
      • An exception is made for items that your teacher has specifically allowed in the exam instructions.
    • If you have health-related or other essential special needs that require you to bring items such as medication to your exam station, notify us no later than the working day before the exam at e-exam@oulu.fi. You do not need to disclose any medical information, only the items you need.
  • Talking in the exam room is prohibited. Do not make noise or otherwise disturb other examinees.
  • During your exam, leaving your exam station or the exam room and returning is prohibited. It is not possible to use the bathroom.
    • If you need bathroom access during your exam for health reasons, contact e-exam@oulu.fi as early as possible.
  • During a spot check, you must be able to prove your identity to the exam supervisor with a photo ID (student card, driver’s license, or identity card).
  • Taking scratch paper or answer paper away from the exam room is prohibited. Put used scratch paper in the trash bin or recycling box inside the exam room before you leave.

Violating these rules may lead to suspicion of cheating and rejection of your exam submission. Compliance with the rules is monitored at all times in the exam room through video and audio recording.

You can take exams and receive credits only for courses for which you have a valid study right.

 

 

 

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Condition of use for EXAM

You commit to these conditions when using EXAM.

By using the e-exam service a student undertakes to abide by the conditions of use and possible special terms that the teacher has defined for the exam. A student consents to audio and video surveillance and to the combining of information of the examinations systems in order to confirm identity. The electronic examination room is equipped with real-time and recording video surveillance (video and audio). Obeying the rules is confirmed by surveillance, random tests and through personal identification.

1. There is no technical support available during exams. The exams are done at one’s own risk.

2. Electronic examinations comply with University of Oulu Education Regulations and student’s information security guidelines. Students of Oulu University of Applied Sciences follow Oulu University of Applied Science Assessment Regulations.

3. The student consents to audio and video surveillance and to the combining of information of the examinations systems in order to confirm identity.

4. The rules of information technology service use and Rules of IT systems use apply in electronic examinations.

5. Data privacy notice of University of Oulu. Data privacy notice (only in Finnish) of Oulu University of Applied Science.

 

 

 

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How to use EXAM

Enroll and make a reservation

  1. Log in to your university’s Peppi and make sure that you are enrolled in the implementation that the exam is related to.
  2. Log in to EXAM (link) with your student credentials. Use preferably Mozilla Firefox or Google Chrome as your browser.
  3. Search for the exam that you want to take.
    • General exam: go to the Exams page and find the exam by using the implementation code, the name of the exam or the name of the teacher.
    • Personal exam or Maturity exam: you will receive an email about the exam which has been created to you. You can also see the exam on the Reservations-page in your EXAM. You are automatically enrolled in the exam.
    • Joint exam: click on the Exams page and go to Joint exams page. Find the exam using the implementation code, the name of the exam or the name of the teacher.
    • By Your Own Device exam (BYOD): see instructions about enrolling in a BYOD exam.
  4. Enroll in the exam by clicking Register for the exam.
  5. Book an exam time.
    • Note! You can make an exam reservation up to 30 days in advance. If the exam period starts later, you can make the reservation later.
    • Make sure that you are enrolled in the correct exam and read the exam instructions. You can find this information on 1. Exam.
    • If there are optional exam sections in the exam, choose which you want to perform on 2. Choose optional exam sections.
    • Choose the EXAM room on 3. Choose room. You can limit the room options by accessibility types and take the exam at EXAM rooms in Oulu or as an EXAM visit at another university. Paper exams cannot be taken as EXAM visits.
    • Choose a free time slot in the calendar.
    • Check the reservation information on 4. Reservation.
    • Confirm exam time.

      Read more about EXAM visit.

      Read more about making a reservation to an accessible EXAM station.

      Do this, if you have for example medical needs during the exam.

  6. You’ll receive a booking confirmation in your e-mail. Memorize the number of the exam station that is reserved to you.
  7. Read instructions on how to get to your EXAM room.
  8. Memorize your user credentials, so that you can log in to the exam computer later. If necessary, change your password so that you can remember it more easily. See instructions on how to change your password: How to change your account’s password.

Read more about editing or canceling the reservation.

 

Go to the EXAM room and take the exam

  1. Enter the EXAM room when the door is unlocked. The door unlocks 5 minutes before the start of your exam and stays unlocked for 35 minutes (or 20 minutes in Oamk Kontinkangas).
  2. Leave your jacket and all other personal belongings in a free storage locker. Take only your student ID or passport and the locker key with you to your exam station. In Dentopolis the storage lockers are located outside the EXAM room.
  3. Go to the exam station that is reserved to you. If necessary, wait for the previous examinee to finish their exam.
  4. Log in the computer using the credentials that are written below the computer screen.
  5. Open Google Chrome of Mozilla Firefox.
  6. Choose your university in the Haka login page and log in. You need to know your log in credentials by heart.
  7. Wait for the exam to start.
  8. Answer the exam questions.
  9. Click the Save and submit button.
  10. Log out of the exam computer by clicking on the icon on the computer desktop. Do not turn off the computer or the computer screen.
  11. Leave the room without disturbing others. Remember to put used scratch paper into the EXAM room trash bin and take your belongings from your storage locker.

Read instructions on what to do when facing technical issues during the exam.

 

 

Check your results

You will receive an email when the grading of your exam has been completed.

  1. Log in to EXAM (link) with your student credentials. Use preferably Mozilla Firefox or Google Chrome as your browser.
  2. Choose Study attainments on the navigation menu.
  3. Search for the exam whose results you want to see.
    • You can search for the exam using the course code, the name of the exam or the name of the teacher.
    • You can sort the results from oldest to newest, newest to oldest or by alphabetical order.
  4. Check the assessment information by clicking Show feedback.
    • Publication of answers and questions: some exams use the publication of answers and questions. If your teacher has used this in the exam, you can see your own answers and exam questions by clicking the Show button under the headline Questions and your answers.
    • Report of points per question: you can check your question-specific points by clicking the Download report button. The report opens as an Excel file.
  5. If you have questions concerning the grading, contact your teacher.

 

 

 

 

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Practice using EXAM

You can practice enrolling and taking an exam using a specific test exam. You can find the test exam on the Exams page by searching for Test exam.

If you are not going to complete the test exam, remember to cancel the reservation! Unused exam reservations take up actual free time slots unnecessarily.

 

Explore the Linnanmaa EXAM-room virtually

Click here to start the virtual tour in the ThingLink application.

 

Practice using interactive pen display

You can practice using an interactive pen display with at test exam. You’ll find the test exam on the Exams-page by searching with a word Interactive pen display test exam.

There are instructions on how to use interactive pen displays on the EXAM rooms.

 

Instructional video on the EXAM system

Watch instructional video about using the EXAM system.

 

 

 

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Edit or cancel the reservation

All your active reservations are on the Reservations page in EXAM.

Always cancel a reservation which you are not going to use. Unused exam reservations take up free time slots unnecessarily

  1. Log in to EXAM (link).
  2. On the Reservations page find, the exam whose reservation you want to edit or cancel.
  3. Click Edit enrolment button on the upper right corner of the exam.
    • Edit reservation: choose a new room and a new time slot.
      • Note! If there are optional sections in the exam, make sure that you have selected all the sections you wish to complete.
    • Remove the booking: your reservation is canceled, but you are still enrolled in the exam. Click Accept and again Edit enrolment button. Click Cancel the registration and Accept.

 

 

 

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EXAM rooms

Students of Oulu University of Applied Sciences and University of Oulu can perform electronic exams in four EXAM rooms: on Linnanmaa campus, on Oamk Kontinkangas campus, on Dentopolis campus and on Oamk Oulainen campus.

Note, that access to EXAM rooms is bound to opening hours of campus doors: Oamk campus door opening hours and UO campus door opening hours. If you wish to be able to perform exams outside opening hours, you can apply for a 24/7 campus card (link to instructions).

Linnanmaa campus EXAM room

MON-FRI from 8 am to 9 pm

SAT from 8 am to 5 pm

Note Linnanmaa campus doors’ opening hours

Examinarium PR106
Pentti Kaiteran katu 1
50 exam stations of which 3 accessible

Exams start at sharp hours. The door unlocks 5 minutes before the start of your exam and stays unlocked for 35 minutes.

Dentopolis campus EXAM room (University’s Kontinkangas campus)

MON-FRI from 8 am to 9 pm

SAT from 8 am to 5 pm

Important: Note Dentopolis campus doors’ opening hours

Examinarium H1090
Aapistie 3
Access through doors 5A or 5B. Door 3B is only accessible with a 24/7 campus card (link to instructions).
16 exam stations of which 1 accessible

Exams start at sharp hours. The door unlocks 5 minutes before the start of your exam and stays unlocked for 35 minutes.

Oamk Kontinkangas campus EXAM room

MON from 9 am to 5 pm
TUE-THU  from 8 am to 5 pm
RI from 8 am to 4 pm

Note Kontinkangas campus doors’ opening hours

On weeks 10 and 43 MON-FRI open from 8am to 4pm

Electronic examination room E1225
Kiviharjuntie 4, 1st floor
15 exam stations of which 1 accessible

Exams start at sharp hours. The door unlocks 5 minutes before the start of your exam and stays unlocked for 20 minutes.

Oamk Oulainen campus EXAM room

Closed on weeks 10 and 43

MON from 9 am to 4 pm
TUE-FRI from 8 am to 4 pm

Note Oulainen campus doors’ opening hours.

Electronic examination room 1098
Kuntotie 2
4 exam stations

Exams start at sharp hours. The door is unlocked according to the campus doors’ opening hours.

 

 

 

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By Your Own Device -exam (BYOD)

BYOD is not performed in an EXAM room.

You can perform BYOD on your own laptop or on a borrowed laptop.

An unrestricted BYOD can be a home or a material exam, in which you can use the internet and computer files.

A restricted BYOD is usually held in a classroom under the teacher’s supervision.

 

Unrestricted BYOD

Enroll in an unrestricted BYOD

  1. Log in Peppi system and make sure, that you are enrolled in the implementation that the exam is related to.
  2. Log in to EXAM (link) with your student credentials. Use Mozilla Firefox or Google Chrome as your browser.
  3. Search for the exam which you are about to perform on Exams page by exam’s name, teacher’s name or course code.
  4. Click Register for the exam button.
  5. Choose the exam event during which you’ll perform the exam.
  6. Add the exam event in your own calendar and prepare for the exam.

Perform the unrestricted BYOD

  1. Log in to EXAM (link) with your student credentials. Use Mozilla Firefox or Google Chrome as your browser.
  2. Wait for the exam to start.
  3. Answer exam questions.
  4. Click Save and submit. If you click Abort exam, your exam will not be submitted to your teacher for grading.
  5. Close the browser.

 

Restricted BYOD

Enroll in restricted BYOD

  1. Download Safe Exam Browser to your computer from the SEB website (link).
  2. Log in Peppi-system and make sure, that you are enrolled in the implementation that the exam is related to.
  3. Log in to EXAM (link) with your student credentials. Use Mozilla Firefox or Google Chrome as your browser.
  4. Search for the exam which you are about to perform on Exams page by the exam’s name, teacher’s name or course code.
  5. Click Register for the exam button.
  6. Choose the exam event, during which you’ll perform the exam.
  7. Add the exam event to your calendar and prepare for the exam.

Perform the restricted BYOD

  1. Go to the room that teacher has reserved for the exam event.
  2. Log in to EXAM (link) with your student credentials. Use Mozilla Firefox or Google Chrome as your browser.
  3. Download the SEB file on the Reservations page.
    • If the exam has already started, find the SEB file that you downloaded from the e-mail’s attachment.
  4. Open the SEB file.
  5. Wait for the instructions from the teacher.
  6. Fill in the password that the teacher gives you.
  7. When you are in SEB view, log in to EXAM with your own credentials.
    • SEB restricts your computer. You have access only to EXAM.
    • Do not try to exit SEB. Your computer will get locked.
  8. Answer the exam questions.
  9. Click Save and submit. If you click Abort exam, your exam will not be submitted to your teacher for grading.
  10. Click the exit link.
  11. Leave the room after you get a permission from your teacher.

 

 

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EXAM visit

An EXAM visit means taking an exam included in your own university’s studies in another university’s EXAM room. An EXAM visit is booked from your own university’s EXAM system using your own university’s credentials.

When you book an EXAM visit in another university’s EXAM room, you accept that university’s rules for electronic exams as well as its monitoring practices. All EXAM rooms have recording video surveillance, and the recording of your exam may be provided to your home university if necessary.

If you are coming to Oulu for an EXAM visit, see section EXAM visit in Oulu.

Making an EXAM visit booking

  1. Go to EXAM visit instructions page and find the location and the university where you wish to perform the exam.
  2. Read the university’s instructions and find out the following information:
    • If the university’s EXAM computers include all the software that is needed in your exam.
    • What the opening hours of the premises are.
    • Instructions on how to enter the EXAM room.
    • The rules and conditions of the university.
  3. Log in your university’s EXAM system with your student credentials. Use preferably Mozilla Firefox or Google Chrome as your browser.
  4. Search for the exam you want to take.
  5. Click Register for the exam button.
  6. Book an exam time.
    • Make sure that you are enrolled in the right exam and read instructions. You can find this information on 1. Exam.
    • If there are optional exam sections in the exam, choose which you want to perform on 2. Choose optional exam sections.
    • On 3. Choose room click Select room for exam visit button.
    • Choose the university where you wish to make an EXAM visit.
    • Choose the EXAM room.
    • Choose a free time slot in the calendar.
    • Check the reservation information on 4. Reservation.
    • Confirm exam time.

Making an EXAM visit

  1. Obey the EXAM visit university’s rules. Remember that you represent your university in addition to yourself.
  2. Log in to the EXAM computer according to the EXAM visit university’s instructions.
  3. Log in to the local EXAM. Choose your own university in Haka-login window and use your own credentials to log in.
  4. Wait for the exam to start.
  5. Answer the exam questions.
  6. Save and submit.

 

EXAM visit in Oulu

An exam visit means that you take an exam for a course of your own university in an EXAM exam room of another university. The exam visit is booked in your own university’s EXAM system using your university’s login credentials.

The exam room has real-time and recorded camera surveillance. When you book an exam time in an exam room at the University of Oulu or Oamk, you accept the rules for electronic exams and surveillance practices set by the University of Oulu and Oamk. During an exam visit, camera surveillance recordings are handed over to your home university if necessary.

Possible exam times and exceptions can be seen in the booking calendar.

Please read the instructions below. For questions about exam visits, contact your own university’s EXAM support.

 

Rules of the University of Oulu and Oamk

See electronic examination rules.

 

Location and opening hours of EXAM rooms

You can book an exam time up to one month in advance. The University of Oulu and Oamk have EXAM rooms on four different campuses:

EXAM visit at Linnanmaa campus

MON-FRI from 8 am to 9 pm
SAT from 8 am to 5 pm

Note Linnanmaa campus doors’ opening hours

Examinarium PR106
Pentti Kaiteran katu 1
3 exam visit stations of which 3 accessible

Exams start at sharp hours. The door unlocks 5 minutes before the start of your exam and stays unlocked for 35 minutes.

EXAM visit at Dentopolis (University of Oulu Kontinkangas campus)

MON-FRI from 8 am to 9 pm
SAT from 8 am to 5 pm

Important: Note Dentopolis campus doors’ opening hours

Examinarium H1090
Aapistie 3
Access through doors 5A or 5B. Door 3B is only accessible with a 24/7 campus card (link to instructions).
1 exam visit station (accessible)

Exams start at sharp hours. The door unlocks 5 minutes before the start of your exam and stays unlocked for 35 minutes.

EXAM visit at Oamk Kontinkangas campus

MON from 9 am to 5 pm
TUE-THU  from 8 am to 5 pm
RI from 8 am to 4 pm

Note Kontinkangas campus doors’ opening hours

On weeks 10 and 43 MON-FRI open from 8am to 4pm

Electronic examination room E1225
Kiviharjuntie 4, 1st floor
1 exam visit station (accessible)

Exams start at sharp hours. The door unlocks 5 minutes before the start of your exam and stays unlocked for 20 minutes.

EXAM visit at Oamk Oulainen campus

Closed on weeks 10 and 43

MON from 9 am to 4 pm
TUE-FRI from 8 am to 4 pm

Note Oulainen campus doors’ opening hours.

Electronic examination room 1098
Kuntotie 2
4 exam visit stations, none accessible.

Exams start at sharp hours. The door is unlocked according to the campus doors’ opening hours.

 

Available software and other resources

On all EXAM visit computers:

  • Mozilla Firefox (access only to EXAM)
  • Word (without proofreading)
  • PowerPoint
  • Paint
  • PDF-Xchange
  • 7-zip
  • Java
  • Java- and gcc/g++
  • Notepad ++
  • C/C++:
  • Codeblocks +
  • Mingw
  • Mingw translator
  • Catch
  • Dr. Memory
  • Cppcheck
  • Doxygen
  • Cpp reference offline version HTML book
  • NetBeans
  • Moodle Stack exam (alyoppi.mmg.fi)
  • Microsoft Calc calculator (except computers 1 and 3 in Oulainen)
  • Excel (except computers 1 and 3 in Oulainen)

On select EXAM visit computers:

  • headphones
  • drawing tablet

 

Logging in to the EXAM visit computer

Log in to your EXAM visit computer by using the general log in credentials provided under the computer screen. Log in to EXAM by selecting your own university on the HAKA log in page.

See more information at instructions on taking an electronic exam.

 

Problems during the exam and technical support

See instructions for dealing with problem situations.

 

Reasonable accommodations for EXAM visits

You can request reasonable accommodations for taking the exam from your home university. Arrangements are agreed on a case-by-case basis between your home university and the host university.

Reasonable accommodations that can be made for EXAM visits at the University of Oulu and Oamk are:

  • Medical equipment and medications
  • Drinks and snacks
  • Assisted bathroom visits
  • Height-adjustable desk
  • Wheelchair accessibility
  • Earplugs

 

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Software on Oulu EXAM computers

On EXAM computers there is restricted access to only certain software. You can not access internet by the computers, only EXAM.

All Oulu EXAM computers include:

  • Mozilla Firefox (access only to EXAM)
  • Word without spell checker
  • Excel
  • PowerPoint
  • Paint
  • PDF-Xchange
  • 7-zip
  • Java
  • Java- and gcc/g++
  • Notepad ++
  • C/C++:
  • Codeblocks +
  • Mingw
  • Mingw-translator
  • Catch
  • Dr. Memory
  • Cppcheck
  • Doxygen
  • Cpp reference offline version HTML book
  • NetBeans

Only some of the Oulu EXAM computers include:

  • MathCad Prime
  • interactive pen display
  • headphones (computers with headphones have also VLC Media Player)
  • Microsoft Calc
  • Microdicom Viewer
  • Aiforia
  • GeoGebra Calculator Suite
  • WinPython

 

 

 

 

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Unobstructed exam station

There are three unobstructed exam stations in the Linnanmaa EXAM room, one in Dentopolis, and one in Oamk Kontinkangas.

The unobstructed exam stations have a wider, height-adjustable table, so that they can be used more easily with a wheelchair

If you have questions about accessibility, please contact e-exam@oulu.fi.

 

University of Oulu instructions about accessibility and Oulu University of Applied Sciences instructions about accessibility.

 

Making a reservation to an unobstructed exam station

  1. Log in Peppi system and make sure, that you are enrolled in the implementation that the exam is related to.
  2. Log in https://exam.oulu.fi with your student credentials. Use Mozilla Firefox or Google Chrome as your browser.
  3. Search for the exam which you are about to perform:
    • General exam: go to Exams-page and find the exam searching by the implementation code, by the name of the exam or by the name of the teacher.
    • Personal exam or Maturity exam: you will receive an e-mail about the exam which has been created to you. You can also see the exam on the Reservations-page in your EXAM. You are already enrolled in the exam, so just move on to making an exam reservation.
    • Joint exam: click Exams-page and go to Joint exams-page underneath. Find the exam searching by the implementation code, by the name of the exam or by the name of the teacher.
  4. Enroll in the exam by clicking Register for the exam.
  5. Book an exam time.
    • Make sure that you are enrolled in the right exam and read instructions. You can find this information on 1. Exam.
    • If there are optional exam sections in the exam, choose which you want to perform on 2. Choose optional exam sections.
    • On 3. Choose room click Accessibility type -button. Choose the accessibility requirements, whereby you want the examination point to be equipped with. After this choose the exam room by clicking Exam room on your own university -button.
    • Choose a free time slot in the calendar.
    • Check the reservation information on 4. Reservation.
    • Confirm exam time
  6. You’ll receive a booking confirmation in your e-mail. Memorize, on which computer you’ll perform the exam.
  7. Add the exam time on your own calendar.
  8. Read instructions considering the EXAM room.
  9. Prepare for the exam.

 

 

 

 

 

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Extra time and medical necessities

Health

If you need to take for example asthma- or migraine medication to the examination point, inform the admins at e-exam@oulu.fi in advance before your exam reservation.

Also contact admins if you need other personal arrangements for the exam.

 

Extra time

Students who need a longer examination time will be given four hours (235 minutes) to complete the exam. Exams will be created as personal exams. If you need extra time, contact your teacher. Show your teacher a certification of a need for extra time.

 

 

 

 

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Undisturbed exam room

It is possible to perform an electronic exam in an undisturbed room without other students. The teacher or the person in charge of the exam creates a personal unrestricted BYOD exam for you. You will perform the exam in a specific room at Linnanmaa campus or Kontinkangas.

Contact your teacher or person in charge of the examination for performing the exam in the undisturbed room.

  1. Talk with your teacher and agree on a date and time for performing the exam.
  2. Your teacher makes a reservation for the room “Häiriötön tenttitila” (Linnanmaa) or K022 (Kontinkangas).
  3. The teacher creates a personal, unrestricted BYOD exam in the EXAM system.
  4. Enroll in the exam. Read instructions about enrolling in and performing the unrestricted BYOD.
  5. Teacher creates a Teams-meeting to the time of the examination and invites you to the meeting.
  6. Go to Häiriötön tenttitila (Linnanmaa) or K022 (Kontinkangas) in advance before the examination time.
  7. Log in the computer in the room by your own credentials.
  8. Open Teams, join the meeting and open camera and microphone.
    • The camera films the examination points from above.
    • Teacher also joins the meeting and supervises your exam through video in Teams.
  9. Share computer screen in Teams meeting so that teacher is able to see your screen.
  10. Open Google Chrome and go to www.exam.oulu.fi.
  11. Log in EXAM with your own credentials.
  12. Wait for the exam to start.
  13. Answer questions.
  14. Click Save and submit.
  15. When you get a permission from the teacher, leave the Teams-meeting.
  16. Log out of the computer.
  17. Exit the room.

 

 

 

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Problems during exams and technical support

The EXAM system support address is e-exam@oulu.fi.

Note! Immediate support during an exam is not available. Taking an electronic exam is always at your own risk.

 

Instructions for problem situations

1. The exam computer or the browser freezes

Restart the computer, log in, open the browser, log in to EXAM and continue your exam. If too much time is wasted, abort the exam if possible and fill in an interruption report.

2. The exam is interrupted due to technical or other issues

Abort the exam and log off the computer if possible and leave the exam room. Immediately fill in an interruption report.

3. An emergency occurs

There is an emergency button in all the EXAM rooms. Follow the emergency instructions.

4. You are on your way to the exam room and you notice that the campus is closed

Cancel your exam reservation and make a new reservation. If needed, contact your teacher.

5. A power outage occurs

Wait for the power to return. If the power returns, restart the computer, log in, open the browser, log in to EXAM and continue your exam. If the power does not return or too much time is wasted, leave the EXAM room and fill in an interruption report.

 

If you run into a problem that is not covered by the instructions above, contact system support at e-exam@oulu.fi. Be prepared to tell more about the problem.

Note! Is it strictly forbidden to use mobile phone or send emails from the EXAM room. To contact service support, exit the room. The possibility for retaking the exam will be evaluated after you have contacted system support.

 

 

 

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Paper exams

Your teacher can arrange the exam as a paper exam.

In a paper exam, the questions are provided electronically in EXAM system, but you write down your answers to a sheet of answer paper.

A paper exam must always be performed on the campus where teacher’s office is located. In Oamk Oulainen there is no possibility to perform paper exams.

Paper exams can not be performed as an EXAM visit.

 

  1. Answer the questions on a paper and with supplies which you can find in the exam room. If needed you can use your own pen and eraser.
  2. When you are finished, write down your name, study right number and the name of the exam on the paper.
  3. Put your answer paper and scratch papers in an envelope provided in the room. Write the name and internal address of your teacher on the envelope.
  4. Place the envelope in the post box in the exam room.

 

 

 

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Data privacy notices

Data privacy notice Oamk: Electronic examination system (EXAM) (only in Finnish )

Data privacy notice Oamk: The video surveillance of electronic examination system (only in Finnish)

Data privacy notice of the University of Oulu

 

 

 

 

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System accessibility statement

This accessibility statement explains how well the EXAM system complies with the Act on the Provision of Digital Services, what shortcomings there are in the accessibility of the service and how you can give us feedback on accessibility problems.

The University of Oulu and Oulu University of Applied Sciences are responsible for this system. We want as many users as possible to be able to access our digital services. We take accessibility into account in the development of digital services.

How accessible is the website?

This system partly meets the A and AA level accessibility criteria required by law (WCAG criteria 2.1). The online service has some shortcomings in accessibility, which are described in more detail below.

Did you notice any gaps in accessibility?

We are constantly striving to improve the accessibility of the system. If you observe any issues that are not described on this page, please let us know and we will do our best to fix any shortcomings. We will respond to requests and comments as soon as possible, but no later than within two weeks.

You can contact us via email at e-exam@oulu.fi.

Accessibility monitoring

The Finnish Transport and Communications Agency Traficom monitors the implementation of accessibility requirements. If you are not satisfied with the response you have received or you do not receive a response at all within two weeks, you can give feedback to the Finnish Transport and Communications Agency Traficom. The website of the Finnish Transport and Communications Agency Traficom provides detailed information on how to file a complaint and how the matter will be processed.

Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fi
saavutettavuus@traficom.fi
telephone switchboard 029 534 5000

 

More detailed information on technical accessibility

The system is not yet fully accessible.

Content or features that are not yet accessible

Content or features that are not yet accessible – Student view
Calendar
  • Some functionalities of the calendar have inappropriate roles, and some functionalities do not have any role. Screen readers do not read all the content correctly. (WCAG 4.1.2)
  • Screen reader users are not notified of all visible changes happening in the calendar. (WCAG 4.1.3)
  • Using the calendar with mobile screen reader is very difficult. The screen reader does not always read all the relevant content but reads some irrelevant noise content. In addition, mobile screen reader focus often gets trapped in the calendar. (WCAG 1.3.1)’
Changes of page and other content
  • In the search of exams, there is no notification of search results for screen reader users. When changing the subject area of exams, there is no notification of the change of content. (WCAG 4.1.3)
Content or features that are not yet accessible – Examiner and Admin view
General accessibility problems
  • The page titles in the service are not unique. (WCAG 2.4.2)
  • The parts of the web pages that are in different language do not have correct language attribute. (WCAG 3.1.1 and 3.1.2)
  • Some content does not adapt properly to smaller screens. (WCAG 1.4.10)
  • In some cases, the visible keyboard focus indicator does not meet contrast requirements. (WCAG 1.4.11)
  • The HTML code of the online service does not fully comply to the specification. (WCAG 4.1.1)
Headings and text content
  • In some texts, the screen reader does not interpret line breaks correctly. (WCAG 1.3.1)
Links, buttons and forms
  • At some places, the relationships of information are difficult to understand with screen reader. The form fields and their labels are not always programmatically associated. The checkboxes and radio groups of exam questions have not been grouped correctly. In addition, the movement of screen reader focus is not correctly limited in radio groups. This makes it difficult to understand borders of a radio group. (WCAG 1.3.1 and 2.4.3)
  • There are extra stops of focus when tabbing through some user interface components. There are also non-informative arrow icons that have not been hidden from screen readers. Sometimes the screen reader reads too much information at one step. Screen reader users receive guidance on how to open a keyboard shortcut guide, but the same information is not given to sighted keyboard-only users who might also benefit from the shortcut instructions. (WCAG 1.3.1)
  • Some functionalities do not have an appropriate element or role. At many places, state of functionalities (e.g. whether an accordion is collapsed or expanded, whether a menu item is selected, or if some element is disabled) is not announced to screen reader users. Some functionalities lack an accessible name, or the name is indescriptive or written in English. Actions of these kinds of elements are difficult to understand with screen reader. (WCAG 4.1.2)
  • Some functional elements cannot bee accessed at all with keyboard. These functionalities include for example adding an attachment in the exam, the text formatting functions in the text editor, and showing the evaluation of an exam. (WCAG 2.1.1)
Calendar
  • Some functionalities of the calendar have inappropriate roles, and some functionalities do not have any role. Screen readers do not read all the content correctly. (WCAG 4.1.2)
  • Screen reader users are not notified of all visible changes happening in the calendar. (WCAG 4.1.3)
  • Using the calendar with mobile screen reader is very difficult. The screen reader does not always read all the relevant content but reads some irrelevant noise content. In addition, mobile screen reader focus often gets trapped in the calendar. (WCAG 1.3.1)
Non-textual content
  • The online service includes icons whose alt text or accessible name is indescriptive and/or in English. Some icons do not have alt text at all. There are also some decorative icons that have not been hidden from screen readers. (WCAG 1.1.1)
Modal dialogs
  • The focus is not always directed straight to modals. In some cases, the focus is directed to a position inside a modal that is not logical. When closing a modal, the focus does not always remain in the element from which the modal was opened. (WCAG 2.4.3)
  • Some headings in the modals have not been programmatically marked as headings. (WCAG 1.3.1)
Changes of page and other content
  • Activating navigation links does not cause ordinary loading of a new page. As a result, a screen reader user does not receive the information that a page has changed. (WCAG 4.1.3)
  • In the search of exams, there is no notification of search results for screen reader users. When changing the subject area of exams, there is no notification of the change of content. (WCAG 4.1.3)
  • Focus has not been controlled on the website, which results in illogical focus behavior during transitions especially with VoiceOver screen reader. In addition, the tab order of the exam view is inconsistent and differs from the visual reading order. (WCAG 2.4.3)

An effort will be made to correct the shortcomings listed in this statement by 31 December 2026.

 

How have we tested accessibility?

The observations in this accessibility statement are based on a third-party assessment of whether the online service meets legal requirements.

The online service was published on 3 December 2025.
This statement was prepared on 19 May 2023.
The statement was last updated on 2 February 2026.

Act on the Provision of Digital Services (306/2019) (in Finnish and Swedish)
Accessibility Requirements website (in Finnish and Swedish)

 

 

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