Author Archives: Pirjo
Software on student workstations (UO)
University student workstations are computers maintained by ICT Services and they are either fixed workstations in classes and lobbies, or laptops that can be borrowed from IT Device Vendors. This page is about computers and laptops software intended for use by a university student. The computer classrooms have been meant primarily for teaching use. You […]
Multi-factor authentication MFA
The main purpose of Multi-Factor Authentication (MFA) is to prevent the abuses of the user accounts. In practice MFA means that you verify, in other words approve your sign-ins on the phone, which has been connected with MFA. Because your phone is needed for the verification, no external quarter is able to abuse your user […]
OpenVPN client installing instructions
Using OpenVPN client for remote connections of the university or Oamk services requires you to perform the following prior actions: First, create a vpn profile file. Instruction for the university: Creating openvpn profile (UO) and for OAMK: Openvpn profile creating (OAMK) Download the profile file to your computer, e.g. Download folder. If your own device […]
Secured mail
The secured e-mail should be used whenever confidential or delicate information is sent by e-mail from University of Oulu or Oamk to outside or from outside to these universities. N.B. In the universities internal e-mail traffic in M365 service an additional protection is not needed. The contents of this instruction: Secured mail inside the universities […]
Service request
The shared ICT Services of Oulu universities provide assistance with IT matters. IT support helps you with IT issues related to the services offered by the universities. It’s always a good idea to check if your problem might be due to a planned outage or a temporary disruption that is already being addressed. There might […]
Rules of use
The contents of this instruction: Rules of IT service use In brief Rules of IT Service Use as a whole Usage authorisation User ID Users’ rights and responsibilities Other clauses E-mail rules In brief E-mail rules as a whole E-mail addresses Use of e-mail and e-mail addresses Service provision and administration Other clauses Use of […]
Requirements for a good and working password
The password of the student and staff user account as well as of a temporary UFO user account must be changed at least once a year. You get the reminder to your e-mail if you have not changed your password during the year. Change the password in the university’s service: https://account.oulu.fi/passwd. If you remember your […]
Staff user account and email address
User account A personal username is your key to the systems and services of University of Oulu (UO) or Oulu University of Applied Sciences (Oamk) during your employment. By receiving the personal account, you also approve Rules of IT Services Use. The contents of this instruction: Account and password New employee Multi-factor authentication MFA Forms of […]