Author Archives: Tommi
BitLocker To Go – Quick Guide to Securing a USB Drive
BitLocker To Go is a Windows security feature designed to encrypt removable storage devices, such as USB flash drives and external hard drives. The contents of this guide Setting up BitLocker Removing BitLocker Formatting your drive Setting up BitLocker Note! Encryption cannot be enabled on Windows 11 Home edition, and the encrypted drive is not […]
User Instructions and Key Information for Vendor Laptops
If you’re looking for the instructions for the vendors, you can get there from here. Vendor laptops have been transferred to centralized cloud management, and with this change, some of the practices have changed from before. By default, the laptops are now wirelessly connected to the open PanOulu network. You may use the Eduroam or […]
Secure network connection on University of Oulu and Oamk computers: FortiClient VPN and ZTNA service
This guide is intended for you if you use a Windows, Linux, or macOS workstation maintained by the University of Oulu ICT Services, with centrally managed FortiClient installed. FortiClient provides your device with a secure network connection. If you are a student or if you are installing FortiClient on a personal computer, the ZTNA service […]
Frequently asked questions
How do I know if my account is active? What is my username? My password isn’t working, how do I get a new one? My personal information has changed, what should I do? Why am I unable to connect to eduroam or owlan? Why are my courses not visible in Moodle? How do I sign […]
Installing software without admin privileges
On cloud‑managed Windows devices, the installation and execution of applications that require elevated privileges is primarily carried out using Microsoft Endpoint Privilege Management (EPM). Contents of this guide: Running an application with EPM Uninstalling an application with EPM Something went wrong Running an application with EPM If you come across software or an installer that […]
Private use of the university phone plan
NOTE CHANGE FROM 16.10.2025 ON! Termination of the 151 billing service for work phones University of Oulu employees have had the opportunity to connect a private billing service (151 billing service) to mobile phone subscriptions acquired for work use. Our service provider Elisa Oyj has decided to remove this service from its selection as […]
Handing over your work phone and transferring the plan
When your employment ends, hand over your phone to the Campus ICT service desk, unless it was acquired through Netox. Phones acquired through Netox should be returned to the Netox service desk at Linnanmaa. Before returning the phone, remove accounts, screen lock, and finally reset the phone to factory settings. If needed, the Campus ICT […]
Using your work phone and plan abroad
Before traveling, check what kind of plan your mobile device has; whether it is possible to use the phone or mobile broadband abroad and what the costs will be. You can inquire about this from ICT services (mobiilituki@oulu.fi). When traveling outside the EU/EEA area, a so-called Travel Data Package is automatically activated for your mobile […]
Purchases: mobile devices and carrier plans
Employer provides a mobile phone and a carrier plan to an employee when their job duties require it. If the employee works outside campuses and beyond the reach of the Eduroam wireless network, it is recommended to use the internet via the work phone. Contents of this guide: Most devices are procured as service devices; […]
Clearing cache and cookies from your web browser
Cached login information in the browser can often cause issues, especially in the following cases: after changing your password, if you use multiple 365 accounts from different organizations, if you are or have been enrolled in both UO and Oamk. Sometimes, things can go awry for no apparent reason, and clearing the browser’s cache and […]