This guide is intended for you if you use a Windows, Linux, or macOS workstation maintained by the University of Oulu ICT Services, with centrally managed FortiClient installed. FortiClient provides your device with a secure network connection. FortiClient is no longer installed on your device by default, you can install it from Company Portal. If […]

If your Mac computer managed by the University of Oulu or Oamk is not yet under centralized management, you will receive the following notification on your computer starting from April 7: Enrollment Required Your organization requires this Mac to enroll in a different device management service. You are required to complete enrollment by 22. April […]

Computers in centralized cloud management of ICT Services are so-called Intune machines. The machines are either Windows or macOS machines, or phones. This instruction deals only with computer operating system updates. The contents of this instruction: Windows MacOS Windows Before ICT Services install an operating system update on your computer, it appears in Windows updates. […]

You can check the version of Windows in several different ways. Here are three options: In the Search/Hae field at the bottom, type “winver” and press Enter. On the keyboard, press the Windows flag button + X. From the menu that opens, select System. You can see the version in the window that opens, under […]

The University of Oulu and Oulu University of Applied Sciences provide access to the following virtualization solutions through which virtual servers can be acquired: CSC’s cPouta – A public cloud service that provides virtual machines free of charge. CSC’s ePouta – A public cloud service suitable for processing sensitive data. System administration is handled by […]

The mailing list service was recently updated extensively, and the way users subscribe to lists and manage them has changed. On this page you can find frequently asked questions that have come up after the update, along with their answers. How do I log in to the service? How do I add multiple email addresses […]

The user accounts of the university and Oamk cluster in the Active Directory (AD) to the groups which are in accordance with the person’s cost pool. In addition to these built-in groups, other groups can be created and maintained in different systems to many kinds of needs; for team working, for granting user rights, for […]

Version history is a useful feature, but especially in large and frequently edited files it can consume considerable disk space. With these instructions, you can easily check and manage versions. The contents of this instruction: Verifying version history Removal of additional versions Delete all old versions in OneDrive Delete all old versions in Teams Verifying version […]

NOTE: Both the laptop vendors for students and IT device vendors for the staff have been renewed as one service. All the lending facilities are available to students and staff of UO and Oamk. The old vendors have been decommissioned. You can make a reservation for an IT device using the vendor’s console, or in […]

During 2026, a new, national data classification model will be introduced at the University of Oulu and Oulu University of Applied Sciences. Certain pilot groups are already running the data classification tool in the M365 environment that follows the new data classification model. The data classification tool is already in use for these groups: ICT […]