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Guidelines for Processing Information in Different Environments


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You may apply this guideline, together with the guideline Information Classification Based on Content and Considerations for the Processing of Personal Data, to services that are commonly and widely used at the university of Oulu and Oamk. You may process confidential information in services procured by the university, unless legislation, a contract, or the data owner imposes restrictions on the processing of the information. In addition, organisational units may create their own information‑handling instructions for services used within their unit.

It is important to note that the information classification does not determine whether information is public or confidential under the Act on the Openness of Government Activities. The classification is based on the potential harm that the disclosure of information of each class to unauthorised parties could cause to the university.
When personal data is involved, in addition to harm to the university, the risk to the individuals concerned is also assessed.

The Act on the Openness of Government Activities (Finlex, in Finnish) separately defines documents that must be kept confidential. Guidance on confidentiality under the Act is provided outside of this instruction (See Patio: Publicity of documents for more).


Processing Information Assets in Contractual Services Managed by the University

Environment Open (5W) Internal (4G) Confidential (3Y) Confidential restricted (2A) Secret (1R) Restrictions and notes
OneDrive for Business
(More info: personal storage spaces/a>)
Allowed Allowed Allowed Allowed Not allowed Ensure access rights are limited only to those authorised to handle the data.
Google account for education -Google Drive (contractual Google Drive) Allowed Allowed Allowed Not allowed Not allowed Ensure access rights are limited only to those authorised to handle the data.
Other contractual external cloud service Allowed Allowed Allowed Not allowed Not allowed Ensure access rights are limited only to those authorised to handle the data.
Microsoft SharePoint, Teams, or other workspace restricted to an internal university group (More info: Shared storage) Allowed Allowed Allowed Allowed Not allowed Ensure access rights are limited only to those authorised to handle the data.
O365 MS Dynamics Allowed Allowed Allowed Not allowed Not allowed Ensure access rights are limited only to those authorised to handle the data.
Microsoft Viva Engage Allowed Allowed Not allowed Not allowed Not allowed
CSC IDA Service (More info in Patio: Research storage) Allowed Allowed Allowed with restrictions Allowed with restrictions Not allowed Intended for long‑term storage of completed research data and raw data. Store confidential data in pseudonymised form.
CSC Allas Allowed Allowed Allowed with restrictions Allowed with restrictions Not allowed Suitable for large data volumes.

With restrictions: Store confidential data in pseudonymised form.

CSC SD services Allowed Allowed Allowed Allowed Not allowed Designed specifically for processing personal data and other sensitive information.
Eduuni workspaces (More info: Shared storage) Allowed Allowed Allowed with restrictions Allowed with restrictions Allowed if encrypted With restrictions: non‑university members may need non‑disclosure agreements.
Encryption: protect data using encryption (see File encryption) tor use the “Restricted access” subclass for Secret‑class data, which encrypts the file.
CSC ePouta service Allowed Allowed Allowed Allowed Not allowed ePouta is intended for processing sensitive research data. Not intended for long‑term storage; data is not backed up.

Processing Using Contractual AI Services

Environment Open (5W) Internal (4G) Confidential (3Y) Confidential restricted (2A) Secret (1R) Restrictions and notes
Microsoft Copilot Allowed Allowed Allowed Not allowed Not allowed In Copilot for M365, processing of 2A and 1R classes is technically blocked.
Other contractual AI tools Allowed Allowed Allowed Not allowed Not allowed Users must ensure they do not input data outside permitted classes into AI services.

Processing in Non‑Contractual Cloud Services

Environment Open (5W) Internal (4G) Confidential (3Y) Confidential restricted (2A) Secret (1R) Restrictions and notes
Storage in public consumer cloud services (e.g. Dropbox, Google Drive, iCloud, OneDrive) Allowed Not allowed Not allowed Not allowed Not allowed Not allowedProcess work‑related data using M365 cloud services.
Processing in public consumer AI services (e.g. ChatGPT) Allowed Not allowed Not allowed Not allowed Not allowed Use contractual AI tools for work‑related data. Note that consumer AI providers often use collected usage data to develop their models without restrictions.

Processing on University Workstations, Network Drives, USB Drives, or Other Devices

Environment Open (5W) Internal (4G) Confidential (3Y) Confidential restricted (2A) Secret (1R) Restrictions and notes
University‑managed staff workstation (More info: Personal storage) Allowed Allowed Allowed Allowed Allowed encrypted with restrictions Staff laptops are encrypted. Encryption: protect data using encryption or use the “Restricted access” subclass for 1R data, which encrypts the file automatically in M365. With restrictions: keep data on the workstation for as short a time as possible and transfer it to the intended service promptly.
University network drive – personal K drive (More info: Personal storage) Allowed Allowed Allowed Allowed Allowed if encrypted Encryption: protect data using encryption or use the “Restricted access” subclass for 1R data, which encrypts the file automatically in M365.
University network drive – shared S and Y drives (More info: Shared storage) Allowed Allowed Allowed Allowed Allowed if encrypted Ensure access rights are limited appropriately.
Encryption: protect data using encryption or use the “Restricted access” subclass for 1R data, which encrypts the file automatically in M365.
USB flash drive or external USB disk
(More info: Personal storage)
Allowed Allowed if encrypted Allowed if encrypted Allowed if encrypted Allowed if encrypted Encryption: Use encrypted media and/or file encryption or use the “Restricted access” subclass for 1R data, which encrypts the file automatically in M365.
University mobile phone or mobile device Allowed Allowed Allowed Not allowed Not allowed Ensure access rights are limited appropriately.
Home computer or other device not managed by ICT Allowed Not allowed Not allowed Not allowed Not allowed Process work‑related data only on employer‑provided and managed devices.

Sending Information by Email and Other Methods

Environment Open (5W) Internal (4G) Confidential (3Y) Confidential restricted (2A) Secret (1R) Restrictions and notes
Remote access Allowed Allowed Allowed with restrictions Allowed with restrictions Allowed with restrictions With restrictions: Use secure printing (the default method when printing documents) or a personal printer.
Note that a paper printout is also an information asset!

Remote Access to Information Assets

Environment Open (5W) Internal (4G) Confidential (3Y) Confidential restricted (2A) Secret (1R) Restrictions and notes
Remote access Allowed Allowed with restrictions Allowed with restrictions Allowed with restrictions Allowed with restrictions With restrictions: Use only a university computer and a university‑provided secure connection (see Secure connection).

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