New IT devices and accessories are ordered from Netox Oy’s web store. Make an IT device order in the supplier’s webshop in these cases:

• You will order a computer as a service (laptop+backpack or desktop) for an employee. In this case, the acquisition costs are divided into a monthly service fee.
• You will order docking station, display, mouse, keyboard, headset, cord, bag, usb drive, privacy screen or other IT stuff from the supplier Netox Oy. These are always direct purchases.
• You will order a research device, in which case it is a direct purchase.

Mobile devices and subscriptions must be made as a separate order, not as part of a IT device order. If you need a mobile device and/or a mobile broadband, please see Purchases: mobile devices and carrier plans.

For an acquisition, permission is always needed from the person responsible for acquisitions at the unit. IT devices and their accessories are ordered in the webshop where the options standardised by ICT Services along with their prices are seen.

Principles of the IT device acquisition are written in the IT device policy of the university (intranet Patio).

---

Order a new device this way

1. First ask your unit manager or head of acquisitions for acquisition permission. Verbal permission is sufficient.
2. The IT devices are acquired from the Netox web shop, which has two different links depending on which organization you are a member of:
   University / Oamk
   • Order a Windows, Linux or Apple MacOS computer, docking station, display, mouse, keyboard, headset, cord, bag, usb drive, privacy screen or other IT stuff from this store. Please note, that you’ll get a backpack with a laptop.
   • Netox identifies you on the base of staff workstation login. Login is asked outside the domain and network, allowing access to the store using the staff O365 account (account@univ.yo.oulu.fi).
3. In the webshop, the prices and stock information are presented in Contract Products category.
   • In Netox web shop, Service Devices is a selection of laptops, whose acquisition costs are divided into a monthly service fee.
   • The service device does not contain a dock. You can acquire the entire device package (computer, dock, display, mouse and keyboard) at once if needed, in which case they will be delivered to you at the same time. In this case, the acquisition of display, dock and other devices but laptop, is registered as direct purchase.
   • If you order other devices or accessories outside the package, the acquisition is registered as direct purchase too.
   • A research device is registered as direct purchase.
4. If you need help for choosing a new device, contact ICT Services: it-hanselhankinnat@oulu.fi. If you need technical information, please ask the hardware supplier yotilaukset@netox.fi.
5. Fill in the needed fields in the webshop. You can save the unfinshed shopping cart and come back later to continue. When you are ready, the pre-order is sent to ICT Services and as a notification to person responsible for acquisitions at your unit.
6. You get an order confirmation by e-mail after ICT Services has approved the order. The confirmation is sent by Netox.
7. For a delivery of a standardized workstation (desktop or laptop):
   • The supplier sends you a calendar link by e-mail, through which you book a suitable time for the delivery and installation of the workstation.
   • You receive a calendar booking in your e-mail and can save it in your calendar.
8. In the case of accessories,  the supplier will send you an email or SMS when the order has arrived. Pick-up the accessories at Netox Campus on Linnanmaa campus (Paavo Havaksen tie 5 E).
9. If a new workstation replaces the previous one, prepare for the change of workstation and read the related instructions: Turning over the computer.

---

Purchase or service fee?

All new IT acquisitions are made as purchases in the web shop of Netox:

• A standardized laptop is a service device. The purchase price of the laptop, the annual fee of the device register and the cost of service production together constitute the service fee. The university pay the purchase price for the laptop and ICT Services bill the service fee from the unit monthly.
• Peripherals and accessories (for example, dock, display, keyboard, mouse, headphones, usb-memory, security protection) are purchases that are billed as direct purchase from the unit.

« Back