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FortiClient installation and VPN connection


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Install FortiClient on the computer, tablet or phone on which you want to use a secure VPN connection to university or OAMK services outside the campus network. As an alternative to FortiClient, you can use OpenVPN together with the eduvpn profile.

The contents of this instruction:

FortiClient installation and use in different operating systems:

Windows: FortiClient installation, its use and removal

1. Load and install FortiClient on your own computer

  • NOTE. In the case of a University or Oamk device operated by ICT Services (e.g. UNIV device), the FortiClient program can be installed from Software Center without administrator privileges.
  • Otherwise, download the software from https://www.oulu.fi/external/th/vpn/forticlient_win64/
  • After the installation, restart the computer.

2. Open the VPN connection this way

  • Open FortiClient from the Start menu or desktop icon.
  • Chooce REMOTE ACCESS and the desired connection; “OAMK VPN” or ”UniOulu VPN
  • Choose ”SAML Login” and enter your user name in form:
    • account@oamk.fi,
    • account@students.oamk.fi,
    • account@univ.yo.oulu.fi or
    • account@student.oulu.fi.
  • When you don’t use the connection, choose Disconnect.

3. Uninstall FortiClient from a home computer

If you don’t need the software anymore and want to remove FortiClient from the computer, act this way:

  • Choose ZERO TRUST TELEMETRY and Disconnect
  • Remove the FortiClient installation on the same way like other software through Windows Control Panel.

Linux: FortiClient installation and use

1. Load and install FortiClient on your own computer

Instructions and packages do not exist on a distribution-by-distribution basis, but e.g. in Ubuntu 22, installation and use is as follows:

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  • Choose Connect and wait for a minute for the settings to load.

2. Open the VPN connection this way

  • Open FortiClient.
  • Choose Remote Access and the desired connection; “OAMK VPN” or ”UniOulu VPN”.
  • Choose ”SAML Login” and enter your user name in form:
    • account@oamk.fi,
    • account@students.oamk.fi,
    • account@univ.yo.oulu.fi or
    • account@student.oulu.fi.
  • When you don’t use the connection, choose Disconnect.

Mac: FortiClient installation and use

1. Load and install FortiClient on your own computer

2. Open the VPN connection this way

  • Open FortiClient using the desktop icon.
  • Choose Remote Access and the desired connection; “OAMK VPN” or ”UniOulu VPN”.
  • Choose ”SAML Login” and enter your user name in form:
    • account@oamk.fi,
    • account@students.oamk.fi,
    • account@univ.yo.oulu.fi or
    • account@student.oulu.fi.
  • When you don’t use the connection, choose Disconnect.

Mobile device iOS:

1. FortiClient installation

  • Load and install the app from App Store. Please note that the correct application is FortiClient, not e.g. FortiClient VPN or FortiClient 6.0!
  • When installing, give the application the requested permits.
  • When asking for your username, password and phone number during the installation, click Next to skip the query.
  • Choose Zero Trust Telemetry tab (default view).
  • Choose Connect to and Scan QR Code. Scan the QR code below:

Lue QR-koodi / Scan QR code

  • Wait for a minute for the settings to load.

2. Open the VPN connection this way

  • Open FortiClient.
  • On the VPN tab, choose the desired connection.
  • Return to the VPN tab and connect using the VPN slide button.
  • Enter your user name in form:
    • account@oamk.fi,
    • account@students.oamk.fi,
    • account@univ.yo.oulu.fi or
    • account@student.oulu.fi.

Mobile device Android:

1. FortiClient installation

  • Load and install the app from Google Play Store. Please note that the correct application is FortiClient, not e.g. FortiClient VPN or FortiClient 6.0!
  • When installing, give the application the requested permits.
  • When login is asked, choose User Input:
    • In the installation phase, you don’t need to enter real data when username, password or phone number are asked.
  • Open the side menu from the icon in the upper right corner with three blue lines.
  • Choose Scan QR Code and scan the QR code below:

Lue QR-koodi / Scan QR code

  • Wait for a minute for the settings to load.

2. Open the VPN connection this way

  • Open the side menu from the icon in the upper right corner with three blue lines.
  • Choose VPN and the desired connection.
  • Choose Connect.
  • Enter your user name in form:
    • account@oamk.fi,
    • account@students.oamk.fi,
    • account@univ.yo.oulu.fi or
    • account@student.oulu.fi.

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