You can access your VISU user environment through your web browser. The login process consists of two steps, which are described below.
Preparations
Before you can log in to your VISU user environment, you will need:
- Valid University of Oulu user credentials.
- A valid password.
- Multi-factor authentication (MFA) enabled, either with Microsoft Authenticator or a FIDO2 security key. If you are using a university-managed device, MFA may not be required.
- A VPN connection (OpenVPN or FortiClient) if you are not connected to the University of Oulu internal network.
Multi-factor Authentication
The University of Oulu MFA instructions include:
- Setting up Microsoft Authenticator.
- Alternative authentication method (FIDO2).
- Resetting and reconfiguring Authenticator.
- MFA Frequently Asked Questions (FAQ).
OpenVPN Connection
Access to the VISU user environment requires either a connection to the University of Oulu internal network or a VPN connection. You can establish a VPN connection using OpenVPN or FortiClient according to the university’s instructions.
Useful guides:
If you are accessing the service from outside the university network, establish the VPN connection before logging in to the VISU portal.
Logging in to VISU
Once the preparations above have been completed, you are ready to log in to your VISU user environment.
Step 1: Log in to the VISU Portal
- Open your browser and go to: https://desktop.visu.oulu.fi/guacamole
- Sign in using your University of Oulu username and password.
- If necessary, select Sign-in options to change your MFA authentication method.
Using Microsoft Authenticator
Follow the instructions displayed on your mobile device. In some cases, you may be asked to scan a QR code or confirm the sign-in using the Authenticator application.
Using a FIDO2 Security Key
- Connect the FIDO2 security key to your computer.
- When prompted by your browser, enter the security key PIN.
- Confirm the authentication using the security key.
Step 2: VISU Login Window
- Enter your university username without the email domain part (for example, (username123) and your password.
- If the login window requests a domain, enter: univ.yo.oulu.fi
- Your user environment will open either to the default start view or to your previous session view.
You have now successfully logged in to your VISU user environment and can begin working in VISU.
Problems Logging In?
Check the following:
- Your VPN connection is active.
- MFA is working and you can sign in to other University of Oulu services.
- You are using the correct username and password.
- Your browser is not blocking pop-up windows.
If the problem persists, contact VISU Support: visu-support@oulu.fi