Opening hours and contact information

Käsittelemme tukipyyntöjä vain aukioloaikojen aikana. Aukioloaikojen ulkopuolella jätetyt yhteydenotot käsitellään seuraavana arkipäivänä.

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Exceptions to opening hours

Any exceptions to our opening hours will be announced here. Currently, there are no planned exceptions.

Regular opening hours (EET, CET+1, UTC+2 / summertime UTC+3 )

ChatBot

24/7

If you can’t find the answer you’re looking for, feel free to email us. For urgent matters, please give us a call.

IT support

On weekdays 8–15:45 (8 AM3:45 PM)

Email and helpline

Campus ICT Service post at Kompassi, Linnanmaa

Weekdays 9–13 (9 AM1 PM)

You can also make an appointment during 8:15–15:45. (8:15 AM–3:45 PM)

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General maintenance window on Thursdays between 6–9 (6 AM–9 AM)

During maintenance, services may be unavailable, or suffer from interruptions.

Contact information

Send a service request

ict@oulu.fi

  • Ratkaisun nopeuttamiseksi, kuvaile ongelma mahdollisimman tarkasti.
  • Otsikoi tukipyyntö kuvaavasti.

In urgent matters, call us:

+358 (0) 294 483 124

  • There is no separate service charge in the number
  • The charge depends on your contract with the operator.

Come visit us at the Campus ICT service point:

KE1020

(Kompassi, Opintokatu, Linnanmaa campus)

  • Please visit the service point only when healthy!
  • Use MazeMap mobile app: read MazeMap instructions, search for “ke1020” and the app will guide you to us.
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