Skip to content

Have you lost your password? Don’t worry, you can apply for a new password when you authenticate via Suomi.fi service either with Finnish bank codes or other tokens approved by the service:

Campus ICT

Opening hours

  • EXCEPTION: On Friday, June 9, the service point, helplines and IT support are closed.
  • EXCEPTIONS IN JULY:
    • Campus ICT Service Point is closed 3 – 28 July
    • Students’ helpline (0294 483 080) is closed 3 – 21 July
    • 3 -28 July staff and Oamk helpline (0294 483 124) and IT support open on weekdays at 8 – 14 (8 am – 2 pm)
  • NORMALLY:
    • Our helplines and IT support are normally available on weekdays at 8:00–15:45 (8 am–3:45 pm). 
    • Campus ICT service point is normally open weekdays at 11–13 (11 am–1 pm). You can also make an appointment outside the opening hours (on working days 8 am–3:45 pm). 

Campus ICT Service Point

  • Location on Linnanmaa campus: Until 30 June in the premises of Oamk, on the 1st floor, room 7D103.
    N.B: From 31 July, the service point continues in the university premises in room TH109, see the new location on the map.
  • Use Oulu Campus Navigator mobile app: feed “7D103”, “TH109” or “Campus ICT” and it guides you there.
  • Visit the service point only when healthy!

 

 

University of Oulu

IT Support

In urgent matters, please call us:

  • +358 (0) 294 483 080 (students)​
  • +358 (0) 294 483 124 (staff and guests)​
  • There is no separate service charge in the number: the charge depends on your contract with the operator.

ChatBot Service

  •  a chatbot service answers your questions 24/7 on the university’s IT instruction pages
  • start the conversation with the button “Chat with us” or “Voimmeko auttaa?” and on mobile devices with a speech bubble icon

Overview of ICT Services and instructions

Facebook

Oulu University of Applied Sciences

IT support

Oamk students and staff and Oamk’s guests, use this address for IT support:

In urgent matters, please call us:

  • +358 (0) 294 483 124​
  • There is no separate service charge in the number: the charge depends on your contract with the operator.

FacebookTwitterYoutube

We provide IT support for the University of Oulu and the Oulu University of Applied Sciences (Oamk).

ICT services provides IT support for both the students and staff of the University of Oulu and Oamk. We are responsible for the network connections, hardware and software and we solve related problems. To contact us, send us e-mail or call our helpline or visit our Campus ICT service point.

rss Order the guidelines published on this site as a RSS feed.
kesytamme_hiiresi

ict.oulu.fi GDPR Privacy Notice | Accessibility statement (ATM, available only in Finnish)

All ICT instructions

Entries by date, latest on top.