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VPN connection using Global Protect (Palo Alto)

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If you are using any Apple products, Android devices or a Windows desktop, laptop or Microsoft Surface Pro, you should use Palo Alto’s Global Protect to create a VPN connection to OUAS network. Global Protect uses IPsec or SSL for protection, depending on the situation.

Desktops and laptops (both Windows and Mac)

Smartphones and tablets:

Android devices, iPhones and iPads

I you have an android device, get the Global Protect app from the Google Play store. If you have an iPhone/iPad, go to App Store. The application is free of charge. Search for the application using Global Protect as a search phrase. The application is free of charge.

1. When you have downloaded Global Protect:

2. In the Addrss field, type

3. When you click the Connect button, you will be asked for your username and password. Then, you should choose Sign in.

4. When you are using the VPN connection, you can see the VPN icon on your device. (It is typically located in either the right or left top corner). To disconnect, open the application and tap the Global Protect shield icon.

Laptops and desktops: Mac

NB. you need administrator rights to your computer to be able to  install the program to your computer.

1. Get the installer to your desktop/laptop from (Sign in using your OUAS account.) The log in window looks like this:


2. Choose the right version for your computer:


it is easy to find the right one for a Mac, as there is only one.

3. When the download is finished, choose the GlobalProtect.pkg from the Download menu (see picture below) and the installation will begin.


4. In the next view (pictured below), click the  Continue button.


5. And in the next view, once more, click Continue


6. Now you should click the Install button


7. You have to have administrator rights in order to be able to install this application, so now you have to log in.


8. Finally, click the Close button.


9.  In MacOS High Sierra, now you need to separately allow the Palo Alton Global Protect VPN to run. (If you don’t have High Sierra, you’ll move straight to step 10. However, it is a good idea to update the OS!)

You will find the setting from this path:
System preferences -> Security and privacy -> General

10. You have to edit the following settings, give your OUAS username and its password to the appropriate fields. In the Portal-field, you should type
If you check the Remember Me check box, you will not have to give your username and password every time you connect. Then click Apply.


11. Wait a moment and the connection should appear. The GlobalProtect icon (typically in the top of your screen) looks like this if the connection is OK: paloalto10

If the VPN is not connected, you can see a red cross above the icon.

By clicking the GlobalProtect icon you open a menu. From there you can either connect or disconnect your VPN.


Laptops and desktops: Windows and Microsoft Surface Pro

NB. you need administrator rights to your computer to be able to  install the program to your computer.

1. Get the installer to your desktop/laptop from (Sign in using your OUAS account.) The log in window looks like this:


2. Choose the right version for your computer:


If you are not sure if your computer is running 32-bit or 64-bit Windows, you can e.g. follow the guideline at

3. When you choose the right version you will get a prompt from your browser about saving/running the file. How the prompt looks like, depends on the browser. You may either save the file and then find it and run it (by double clicking the file), or you can run it straight ahead (on most browsers). In the picture below, the Run option is chosen. This choice will install the GlobalProtect package (=a .msi file) immeadiately after the download is finished.


4. Wait until the file is downloaded and then run through the installation wizard using the default settings.

If your GlobalProtect VPN does not open automatically, you can open it from the Start menu: just start writing the name GlobalProtect to search field, and while you are writing, it will sooner or later show in the list. Click the name and a dialogue will open.

5. In the Portal address field, you should type and then click Connect.

The address to Oamk’s VPN portal is

6. Then sign in, using your Oamk username and its password to the appropriate fields

Enter your login information and sign in.

7. Wait a moment for the connection to be established. You will see the status from the VPN icon on the Windows taskbar. Oftentimes the icon ends up in the hidden section but if you want, you can drag it to the taskbar so you can see the status immediately.

Typically, there are hidden icon in the taskbar

If there are hidden icons, you can see them by clickint the ^ character.

The status of the VPN connection is shown.

Connection is established and in the background you can see two typically hidden icons: the one one on top is the VPN icon.

Global Protectin icon when dragged to the taskbar

If you put the cursor on top od the icon, you can see the status of the VPN connection.

When the VPN is not connected, e.g. when you have just restarted your computer, the VPN icon is grey.

When you place the cursor on top of the grey icon, the tootip tells you the status is Not connected.

8. From now on, just clik the icon to change the status. Choose Connect to establish a VPN connection and Disconnect when you don’t have to be in the Oamk network.

Once you have given your login information, you don't have to do it again. From now on, all you need to do is to connect/disconnect.

Open the VPN connection by clicking the Connect button.


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